Privacy Policy for PerfectPOS Last updated: 14/09/2025 Introduction Perfect Solutions (“we”, “us”, “our”, “PerfectPOS”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, process, and disclose your information when you use our website https://perfectpos.in/ and our services including the PerfectPOS SaaS app. What Information We Collect We may collect the following types of information: Personal Information you provide directly: Examples include your name, business name, email address, phone number, business address, login credentials, billing information, etc. Usage Information / Automatically Collected Data: Information about how you use our website and services (pages visited, functionality used, device/browser used, IP address, time zone, etc.). Transactional Information: If you make purchases or subscribe, we may collect payment details, subscription plan data, invoices, etc. Support and Communications: Information from when you contact us (via email, chat, phone), feedback, tickets, etc. Cookies & Tracking Technologies: We use cookies and similar technologies to collect information about your interactions with our site and services. How We Use Your Information We use your information for purposes such as: To provide, maintain, and improve our products and services To process your subscriptions, payments, and orders To communicate with you (notifications, updates, support, billing) For analytics: understanding how our services are used, improving user experience To prevent fraud, ensure security, compliance with laws Marketing & promotions (if you opt in) Data Sharing / Disclosure Your data may be shared in these situations: Service Providers / Third Parties: vendors who help us deliver the services (e.g. payment processors, cloud hosting providers, analytics services) Legal Requirements: if required by law, to comply with a subpoena, court order, investigation, or similar Business Transfers: in case of merger, acquisition, sale, bankruptcy, or other corporate change With your Consent: where you have given permission Data Retention We retain your personal data only as long as necessary for the purposes for which it was collected, or to comply with legal obligations, resolve disputes, enforce our terms, etc. Once no longer needed, we delete or anonymize it securely. Security We implement reasonable security measures (technical, administrative, procedural) to protect your personal data against unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure. Cookies & Tracking We use cookies, web beacons, tracking pixels etc. to maintain session, track usage, remember preferences, for analytics, and optionally for marketing. You can manage or disable cookies via your browser settings, though that may affect some functionality. Your Rights Depending on your location/law, you may have rights including: Right to access your data Right to correct errors or incomplete data Right to delete your data (subject to legal and contractual obligations) Right to restrict processing Right to object to certain processing (e.g. marketing) Right to data portability If you want to exercise any of these rights, you can contact us at lksthakur@gmail.com. International Data Transfers If we transfer your information to other countries (for example, cloud servers or service providers outside India), or you access our services from outside India, we ensure appropriate protections (data processing agreements, security measures, compliance with applicable data protection laws). Children Our services are not directed at children under [age, 18]. We do not knowingly collect personal information from children. If you believe a child under the age has provided us information, please contact us so we can delete it. Changes to this Privacy Policy We may update this Privacy Policy from time to time. When we do, we will revise the “Last Updated” date. Significant changes will be communicated via our website or via email. Contact Us If you have questions or concerns about this Privacy Policy, or want to exercise your rights, you can contact us at: Perfect Solutions Email: lksthakur@gmail.com Address: Noida Sec 63, UP